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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tara S

Tara S

May 8, 2025

5  out of  5
rating by Tara S
"I have had the good fortune to work with Andy Anderson for a number of years. One thing that has always stressed me out is finances. In addition to a healthy fear of running out of money, I had absolutely no idea how investment options work. When I went to other financial advisors/planners in the past, they often spoke over my head and I was too intimidated (and lost) to ask questions. Andy alleviated these issues and concerns. He took time to get to know me, understand my short and long-term investment goals and carefully explain (and reexplain) how the various investment options work without passing judgement. In addition to his unending patience, positive energy, vast years of experience, and willingness to go the extra mile to help, he possesses the most important quality to me- it is obvious that he genuinely cares about his clients."
We responded:
"Thank you, Tara, for sharing your experience with Andy! I'm glad to hear how he has been able to make a positive impact on your financial journey. His dedication to understanding your goals and explaining investment options clearly is truly commendable. We're grateful to have Andy on our team, and it's wonderful to know he has provided the support and care you value. If you ever have more questions or need further assistance, please feel free to reach out."
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Phillip Milling

May 8, 2025

5  out of  5
rating by Phillip Milling
"Quick and efficient"
We responded:
"Thank you, Phillip, for your feedback! I'm glad you found our service quick and efficient. If you have any questions or need further assistance, feel free to reach out."
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Lloyd Mitchell

May 6, 2025

5  out of  5
rating by Lloyd Mitchell
"Skyra is truly amazing! She made everything so easy to understand and was super helpful every step of the way. You can tell she genuinely cares about her clients. I’m so grateful for her help—highly recommend her to anyone needing State Farm Insurance products."
We responded:
"Thank you, Lloyd, for sharing your experience! I'm glad to hear that Skyra made everything easy to understand and was helpful throughout the process!"
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Elizabeth Turbyfield

May 2, 2025

5  out of  5
rating by Elizabeth Turbyfield
"Amanda is the best. She is always so sweet and helpful"
We responded:
"Thank you, Elizabeth, for your wonderful feedback! I'm happy to hear that Amanda has been sweet and helpful to you."
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Nat Rose

April 30, 2025

5  out of  5
rating by Nat Rose
"Skyra is truly amazing! She made everything so easy to understand and was super helpful every step of the way. You can tell she genuinely cares about her clients. I’m so grateful for her help—highly recommend her to anyone needing insurance!"
We responded:
"Thank you, Nat, for sharing your experience! I'm happy to hear that Skyra made everything easy to understand and was helpful throughout the process. Your recommendation means a lot!"
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Bryan Daniel

April 30, 2025

5  out of  5
rating by Bryan Daniel
"Stephanie was great! I’ve had a lot of trouble getting call backs from corporate State Farm and Stephanie was able to have them call me and resolve the situation."
We responded:
"Thank you, Bryan! I'm happy to hear that Stephanie was able to assist you effectively and get the situation resolved. It's great to know that her efforts made a difference!"
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Guard Me

April 22, 2025

5  out of  5
rating by Guard Me
"I have used State Farm for many years! Just an outstanding insurance company! They have always strived to help out as best they can with pricing discounts and claims! Amanda is always so friendly and yet very professional! She goes out of her way to make sure she helps you in every possible way! So many businesses have forgotten that you aren’t dealing with numbers, you are dealing with people! She knows this and brings back that old fashioned way that a customer wants to be treated! Need more people like her!"
We responded:
"Thank you so much for your kind words! I’m delighted to hear about your positive experience with our team and the service Amanda provides. Her dedication to treating everyone with care and professionalism truly makes a difference. We’re grateful for your continued trust in us, and we’re here to assist you with any future needs!"
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Janice Farr

April 19, 2025

5  out of  5
rating by Janice Farr
"Switched to State Farm in May 2024. My new agent, Jeff is very responsive to all my questions and needs. I contacted them today regarding changing autos. Allison was really on top of it. Had my new card in less than a minute after I got off the phone. Very pleasedwith the Rick Mottern Agency."
We responded:
"Hey Janice, Thanks for the awesome review! I'm glad Jeff and Allison could assist you so efficiently with your auto change. We're happy to have you with us and always here for any future needs! - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
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Marshall Helms

April 17, 2025

5  out of  5
rating by Marshall Helms
"The team at Rick Mottern has been amazing for us for many years. Highly recommend."
We responded:
"Thank you, Marshall! I'm happy to know that our team has been able to support you over the years. Your recommendation means a lot to us!"
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Crystal Terry

April 16, 2025

5  out of  5
rating by Crystal Terry
"Thank you for helping with a new qoute for my car insurance and answering any questions!"
We responded:
"Thank you, Crystal, for sharing your experience! I'm glad we could assist with your insurance quote and answer your questions. If you need anything else, feel free to reach out."
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Drew Dalton

April 15, 2025

5  out of  5
rating by Drew Dalton
"Honest and to the point!"
We responded:
"Thank you, Drew! I'm glad you found our service honest and straightforward. If you have any questions, feel free to reach out."
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Brian Smith

April 14, 2025

5  out of  5
rating by Brian Smith
"Good people great customer service"
We responded:
"Thank you, Brian, for your kind words! I'm happy to know that you appreciated our customer service."
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rachael eldridge

April 3, 2025

5  out of  5
rating by rachael eldridge
"Excellent customer service! Feel very well taken care of and that everyone I spoke with actually shows care and interest."
We responded:
"Thank you, Rachael, for your kind words! I'm glad to know you felt well taken care of and appreciated the genuine care and interest from our team. We're here to assist with any of your insurance needs, so feel free to reach out anytime!"
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Stephanie Nave-Kerley

April 1, 2025

5  out of  5
rating by Stephanie Nave-Kerley
"Stephanie was great to work with! Helped so much with my billing issue."
We responded:
"I'm happy to hear that Stephanie was able to assist you with your billing issue! We're grateful for your feedback and are always here to help with any of your insurance needs. Feel free to reach out anytime!"
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Melanie Hart

March 31, 2025

5  out of  5
rating by Melanie Hart
"Allison Beck is 5 stars all the way around!! She is Knowledge, Professional, Friendly. She makes insurance easy to understand. I don't have to worry about anything because I know Allison will be there to help me 100%!"
We responded:
"Thank you so much, Melanie! I'm delighted to hear that Allison has been able to make your insurance experience smooth and understandable. Her knowledge and friendly approach truly shine through. If you ever have more questions or need assistance, we're here to help!"
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Cara Stone

March 28, 2025

5  out of  5
rating by Cara Stone
"Big shout out to Amanda Gibbs!! Amanda was very helpful getting my son’s car added and when I had a billing problem, she stayed on top of it until it was resolved. Anytime we have a conversation, I feel like I’m talking to a friend. Thanks so much, Amanda!!"
We responded:
"Thank you, Cara, for sharing your experience! I'm delighted to hear that Amanda was able to assist with resolving the billing issue. It's wonderful to know that you feel a friendly connection during your conversations. If you need anything else, don't hesitate to reach out!"
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milo minnow

March 28, 2025

5  out of  5
rating by milo minnow
"Allison was able to help with my questions regarding my renters insurance. She was friendly and knowledgeable, highly recommend!"
We responded:
"Thank you, Milo, for sharing your experience! I'm happy to hear that Allison was able to assist you with your insurance questions. Her friendly and knowledgeable approach is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Lola Merritt

March 21, 2025

4  out of  5
rating by Lola Merritt
"Allison was very helpful. She provided information i was not aware of."
We responded:
"Thank you, Lola, for sharing your experience! I'm glad Allison was able to assist you and provide valuable information. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Tiffany Top

March 19, 2025

5  out of  5
rating by Tiffany Top
"I recently had the pleasure of working with Rick Mottern - State Farm Insurance Agent, and I couldn't be more satisfied with the experience. Rick made the process of obtaining new auto and home insurance policies incredibly smooth and was always quick to respond to my inquiries. His professionalism and dedication to good customer service are truly commendable. I highly recommend Rick Mottern to help you with your insurance needs."
We responded:
"Thank you, Tiffany, for sharing your positive experience! I'm glad we were able to assist you with your insurance needs. Your recommendation means a lot, and I'm here to assist with any future insurance needs or questions you may have."
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Donald Sommer

March 19, 2025

5  out of  5
rating by Donald Sommer
"Great service very nice agent. Alison Beck. Very easy to work with!"
We responded:
"Thank you, Donald! I'm happy to know that you had a great experience with our service. Alison is indeed a valuable part of our team, and we're glad she made things easy for you. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Marasonniah Greene

Marasonniah Greene

March 15, 2025

5  out of  5
rating by Marasonniah Greene
"I worked with Jeff to get life insurance for my husband and I. When Jeff first reached out to me, he explained the entire process to me. When I told him I wanted to wait until Friday to proceed with making the payment for the insurance. Jeff followed up with me and told me to contact him if I had any questions. He also made sure I stayed within my budget with the monthly payment. He was patient, knowledgeable, and kind person who understood what I needed. He’s the best employee!!!!!! His attitude was positive and enthusiastic!!"
We responded:
"Thank you, Marasonniah, for sharing your experience! I'm happy to hear that Jeff was able to guide you through the insurance process with such patience and understanding. It's wonderful to know he helped you stay within your budget while providing the support you needed. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Ab. H Farhad

March 14, 2025

5  out of  5
rating by Ab. H Farhad
"The agent, Ms. Nicole Iovita made the purchase process easy and answered all my questions. Great customer service from Nicole Iovita."
We responded:
"Thank you for your fantastic review! I'm happy to know that Nicole made the purchase process smooth and provided excellent customer service. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Rebecca Loughry

March 11, 2025

5  out of  5
rating by Rebecca Loughry
"Rick Mottern and his staff are insurance professionals - educated, responsive and caring! They have taken excellent care of my insurance needs for many years. Olivia, in particular has been an enormous support and I appreciate knowing that the whole team is there to assist! If you are looking for a local agent. This should be your first and only stop!"
We responded:
"Thank you for your wonderful feedback, Rebecca! I'm so happy to know that our team has been able to support your insurance needs over the years. Olivia and the rest of the team are dedicated to providing the best service possible, and it's great to hear that their efforts are appreciated. If you ever need anything else, don't hesitate to reach out. We're here to help!"
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AJ Schaffer

March 8, 2025

5  out of  5
rating by AJ Schaffer
"Fantastic service from Jeff. Highly recommend. Very easy."
We responded:
"Thank you, AJ, for your wonderful feedback! I'm glad to know that Jeff provided you with fantastic service. Your recommendation means a lot to us. If you ever need assistance in the future, feel free to reach out. We're here to help!"
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Carla Bradley

March 3, 2025

5  out of  5
rating by Carla Bradley
"I had a very positive experience when reviewing my current policiy needs with Allison Beck today. She was also able to start a new landlord policy resulting in a substantial savings for me. Excellent Service"
We responded:
"Thank you, Carla, for your fantastic 5-star rating! I'm really happy to know that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"