State Farm® Insurance Agent Rick Mottern
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marasonniah Greene
March 15, 2025
5
out of
5
rating by Marasonniah Greene
"I worked with Jeff to get life insurance for my husband and I. When Jeff first reached out to me, he explained the entire process to me. When I told him I wanted to wait until Friday to proceed with making the payment for the insurance. Jeff followed up with me and told me to contact him if I had any questions. He also made sure I stayed within my budget with the monthly payment. He was patient, knowledgeable, and kind person who understood what I needed. He’s the best employee!!!!!! His attitude was positive and enthusiastic!!"
We responded:
"Thank you, Marasonniah, for sharing your experience! I'm happy to hear that Jeff was able to guide you through the insurance process with such patience and understanding. It's wonderful to know he helped you stay within your budget while providing the support you needed. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Ab. H Farhad
March 14, 2025
5
out of
5
rating by Ab. H Farhad
"The agent, Ms. Nicole Iovita made the purchase process easy and answered all my questions. Great customer service from Nicole Iovita."
We responded:
"Thank you for your fantastic review! I'm happy to know that Nicole made the purchase process smooth and provided excellent customer service. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Rebecca Loughry
March 11, 2025
5
out of
5
rating by Rebecca Loughry
"Rick Mottern and his staff are insurance professionals - educated, responsive and caring! They have taken excellent care of my insurance needs for many years. Olivia, in particular has been an enormous support and I appreciate knowing that the whole team is there to assist! If you are looking for a local agent. This should be your first and only stop!"
We responded:
"Thank you for your wonderful feedback, Rebecca! I'm so happy to know that our team has been able to support your insurance needs over the years. Olivia and the rest of the team are dedicated to providing the best service possible, and it's great to hear that their efforts are appreciated. If you ever need anything else, don't hesitate to reach out. We're here to help!"
AJ Schaffer
March 8, 2025
5
out of
5
rating by AJ Schaffer
"Fantastic service from Jeff. Highly recommend. Very easy."
We responded:
"Thank you, AJ, for your wonderful feedback! I'm glad to know that Jeff provided you with fantastic service. Your recommendation means a lot to us. If you ever need assistance in the future, feel free to reach out. We're here to help!"
Carla Bradley
March 3, 2025
5
out of
5
rating by Carla Bradley
"I had a very positive experience when reviewing my current policiy needs with Allison Beck today. She was also able to start a new landlord policy resulting in a substantial savings for me. Excellent Service"
We responded:
"Thank you, Carla, for your fantastic 5-star rating! I'm really happy to know that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Jennifer Smith
February 27, 2025
5
out of
5
rating by Jennifer Smith
"I have been with State Farm for 30+years, my family longer than that. All of Rick Mottern's staff is great to work with, but I recently had the pleasure of working directly with Olivia Moreland. She is OUTSTANDING! She is very personable and easy to work with. She went above & beyond to help me feel comfortable with our latest changes, I truly appreciate her and this branch!"
We responded:
"Thank you, Jennifer, for your wonderful feedback! We're happy to have had you and your family with us for over 30 years. Olivia is indeed a fantastic part of our team, and we're delighted she made your experience so positive. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Jordana Moorer
February 26, 2025
5
out of
5
rating by Jordana Moorer
"As a newly 20-year-old navigating car insurance for the first time, I felt completely lost—until I found Skyra. From the very beginning, she went above and beyond to guide me in the right direction, breaking everything down in a way that actually made sense. Unlike other insurance companies that felt impersonal or rushed, Skyra took her time to find me the best deal without sacrificing coverage. She made me feel heard, valued, and confident in my decision. I’m beyond grateful for her kindness, patience, and dedication. I couldn’t have asked for a better person to help me through this process!"
We responded:
"Thank you, Jordana, for sharing your experience! I'm so happy to hear that Skyra was able to guide you through your first insurance journey with such care and dedication. It's wonderful to know she made you feel valued and confident in your decision. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Jonathan Rosenblith
February 25, 2025
5
out of
5
rating by Jonathan Rosenblith
"Olivia was very helpful in sending me requested documents, and answering my questions. Great service."
We responded:
"Thank you, Jonathan, for your wonderful feedback! I'm delighted to know that Olivia was able to assist you effectively by sending the documents you needed and answering your questions. We're grateful for your recognition of our service. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Robert K
February 21, 2025
5
out of
5
rating by Robert K
"Amanda Gibbs helped my wife and I with getting our home owners and auto insurance updated and ended up saving us money. She was very knowledgeable and helpful."
We responded:
"Thank you, Robert, for sharing your experience! I'm delighted to know that Amanda was able to assist you and your wife with updating your insurance while also saving you money. Her knowledge and helpfulness are truly valued here. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Al Lopez
February 21, 2025
5
out of
5
rating by Al Lopez
"We recently needed some assistance with several of our policies and we were helped by Allison Beck. Allison was amazing to work with. She took the time to address our concerns and answer all our questions. She was very professional, courteous, and efficient. Allison handled our request very quickly and her follow up was exceptional. It was such a pleasure to receive the excellent customer service from Allison as it's rare in today's environment."
We responded:
"Thank you, Al, for sharing your experience! I'm delighted to hear that Allison provided such exceptional service. Her professionalism and dedication to addressing your concerns are truly commendable. We're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out anytime."
Melissa Bradford
February 14, 2025
5
out of
5
rating by Melissa Bradford
"Each time that I've needed assistance, I've been met with great customer service and care. Stephanie is awesome and always helpful!!"
We responded:
"Thank you, Melissa, for sharing your experience! I'm happy to know that Stephanie has been consistently helpful and provided you with excellent customer service. Your satisfaction is important to us, and we're here for any future needs or questions you may have."
Arthur Crary
February 8, 2025
5
out of
5
rating by Arthur Crary
"Rick Mottern and his Crew are Each and All Truly Knowledgeable, Friendly, Courteous and Helpful. Agents such as Allison, Rebecca, Amanda, and Stephanie are Outstanding in Their Assistance."
We responded:
"Thank you, Arthur, for your wonderful feedback! I'm glad to know that you found our team, including Allison, Rebecca, Amanda, and Stephanie, to be knowledgeable and helpful. We truly appreciate your kind words and are here to assist you with any insurance needs you may have. Don't hesitate to reach out if you have any questions or need further assistance!"
Harriette Magee
February 7, 2025
5
out of
5
rating by Harriette Magee
"I met with Olivia at the Kennesaw office to review my annual coverage. I was impressed with her knowledge and competence and her willingness to work collaboratively with me to get the best coverage for the best cost. She listened attentively and carefully explained my options. I came away fully satisfied with the outcome."
We responded:
"Thank you, Harriette, for sharing your experience! I'm glad to hear that Olivia was able to assist you effectively at our Kennesaw office. Her dedication to providing knowledgeable and attentive service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime."
Ray Kerley
February 1, 2025
5
out of
5
rating by Ray Kerley
"I really appreciate the customer service Stephanie provided."
We responded:
"Thank you, Ray! I'm glad to hear that Stephanie provided you with excellent customer service. We appreciate your feedback and are here to assist with any future needs or questions you may have."
sam park
January 28, 2025
5
out of
5
rating by sam park
"I have been with Rick Mottern for years. They have been really good to me. Highly recommended."
We responded:
"Thank you, Sam, for your continued support and recommendation! We're happy to have been able to serve you over the years. If you ever need anything or have questions, feel free to reach out to our office."
Zachery Terry
January 23, 2025
5
out of
5
rating by Zachery Terry
"Efficient service when processing a number of policy change requests!"
We responded:
"Thank you, Zachery, for your fantastic review! I'm happy to know that our team was able to efficiently handle your policy change requests. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Monica Hall
January 22, 2025
5
out of
5
rating by Monica Hall
"Allison was amazing took the time and went over renewal of auto motorcycle and home owners policy and all the other services and explaining each one the benefits and deductible"
We responded:
"Thank you, Monica, for sharing your experience! I'm so happy to know that Allison provided you with such detailed and helpful service. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Brooklyn Dodger
January 15, 2025
5
out of
5
rating by Brooklyn Dodger
"I rely on Rick Mottern State Farm for all my insurance needs in Florida and Atlanta. Skyra, Amanda, and Drew are just a few of the people I deal with on a regular basis. I am happy to say that they are friendly, knowledgeable, and always available with answers to my questions. If they don't know the answer, they are always happy to do some research to get the correct answer."
We responded:
"Thank you, Brooklyn, for your wonderful feedback! I'm delighted to know that you rely on us for your insurance needs in both Florida and Atlanta. It's fantastic to hear that Skyra, Amanda, and Drew have been friendly, knowledgeable, and always ready to assist you. Our team is committed to providing the best service possible, and we're here for any questions or assistance you may need in the future. Feel free to reach out anytime!"
Diane Stewart
January 14, 2025
5
out of
5
rating by Diane Stewart
"I received excellent customer service from Allison Beck from the Rick Mottern Agency. She helped me with a number of concerns and general questions and was very professional, gracious and courteous. She got me answers quickly and followed up to ensure all my concerns were addressed. It's rare to get exceptional customer service anymore so thank you Allison!!!"
We responded:
"Thank you, Diane, for sharing your experience with us! I'm delighted to hear that Allison provided you with such exceptional service. Her professionalism and dedication to addressing your concerns quickly are truly commendable. We're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out anytime."
Qiana TheQueen
January 13, 2025
5
out of
5
rating by Qiana TheQueen
"5 stars for Skyra who made me feel great about reaching out to do a partial payment. I was so hesitant but she assured me there were options there to help me get caught up. Thanks so much for your great customer service! -Deandrea"
We responded:
"Thank you, Deandrea, for your wonderful feedback! I'm so happy to hear that Skyra was able to assist you and make you feel comfortable with your payment options. We strive to provide exceptional service and are always here to help. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Sandy Ringer
January 10, 2025
5
out of
5
rating by Sandy Ringer
"Jeff made it easy to switch insurance. Knowledgeable and went over everything and saved us a good bit of money. Recommend checking with him if you are looking to switch."
We responded:
"Thank you, Sandy, for your wonderful feedback! I'm delighted to hear that Jeff made your insurance switch seamless and helped you save money. His knowledge and dedication truly shine through. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
Larry Zgrabik
January 10, 2025
5
out of
5
rating by Larry Zgrabik
"I’ve been with Rick Mottern State Farm for 10 years now and have gotten 5-star service with both my SF claims and fantastic support with claims with other companies when I’m the damaged party."
We responded:
"Thank you, Larry, for your continued loyalty over the past 10 years! I'm happy you've consistently received 5-star service with us and other companies. Feel free to reach out if you need further assistance or have questions. "
India Dee
January 8, 2025
5
out of
5
rating by India Dee
"Olivia is always wonderfully helpful and fast!"
We responded:
"Thank you, India, for your wonderful feedback! I'm delighted to hear that Olivia has been so helpful and efficient. Our team is dedicated to providing exceptional service, and it's great to know Olivia is making a positive impact. "
Kevin Sharpe
January 8, 2025
5
out of
5
rating by Kevin Sharpe
"Allison was extremely helpful in answering my questions. Very prompt and confident and you could tell she was an expert."
We responded:
"Thank you, Kevin, for sharing your experience! I'm glad to know that Allison was able to assist you with such expertise and confidence. Her promptness and knowledge truly make a difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
ricardo gaitan
December 27, 2024
5
out of
5
rating by ricardo gaitan
"State Farm has been great to me especially this location. Had them for quite sometime and they have treated me well and always on top whenever you reach out to them. Highly recommend this branch especially."
We responded:
"Thank you, Ricardo, for your wonderful feedback! I'm glad to know that our team has consistently provided you with excellent service. Your recommendation means a lot to us. If you ever need assistance or have any questions, feel free to reach out. We're here to help!"