State Farm® Insurance Agent Rick Mottern
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Juan Rivero
May 27, 2026
5
out of
5
rating by Juan Rivero
"Avanni Sykes was very helpful in scheduling the review with Olivia Moreland. Both were very professional. Olivia explained the insurance cost changes and asked appropriate questions to determine if our coverage met our needs. Additionally, she offered information about car insurance discounts to which were eligible, as well as other services from which we may benefit. It was a very satisfying experience meeting with her."
Lisa Miscio
May 21, 2026
5
out of
5
rating by Lisa Miscio
"We loved having Rick and Team as our agent for over 14 years 6 house moves and even to FLORIDA. My life has changed again and I am moving out of his jurisdiction but wanted to say how attentive and helpful with all the ups and downs."
We responded:
"Thank you, Lisa, for your thoughtful review and for being with us through so many changes over the years. We're grateful for your trust and support, even through your move to Florida. Best wishes on your new journey!"
Chuck Priepke
May 20, 2026
5
out of
5
rating by Chuck Priepke
"Tori was exceptional in explaining my coverages and options. I have been using Rick Mottern for over 6 years and it is always a pleasure working with his team."
We responded:
"Thank you for the great review! We’re so glad Tori explained your coverages and options clearly. We truly appreciate your loyalty to our agency over the past 6 years, always a pleasure to work with you let us know if you need anything else!"
Kp Polk
May 18, 2026
5
out of
5
rating by Kp Polk
"thank you for your help tori! best state farm team."
We responded:
"Thank you, Kp Polk, for your kind words! We're glad Tori could assist you, and we're proud to have such a dedicated team. Your support means a lot to us. "
Dena McDaniel
May 14, 2026
5
out of
5
rating by Dena McDaniel
"They take great care of my home & auto insurance. Stephanie, thank you very much for your attitude & attention to detail on my truck coverage."
We responded:
"Thank you for your kind words! We're glad Stephanie’s attention to detail made a difference with your truck coverage. We appreciate your trust in us for your home and auto insurance!"
Dave Berenguer
May 11, 2026
5
out of
5
rating by Dave Berenguer
"Allison Beck was great to work with. Quick and easy."
We responded:
"Thank you for your feedback! We're happy to hear Allison made the process quick and easy for you. If you need anything else, just let us know!"
Zachary Sesay
May 5, 2026
5
out of
5
rating by Zachary Sesay
"Tori King is an efficient customer service representative; she is quick to respond!"
We responded:
"Thank you for your feedback! We're glad to hear Tori provided quick and efficient service. We're here if you need anything else!"
malarie ellenburg
April 30, 2026
5
out of
5
rating by malarie ellenburg
"Olivia is the best! So helpful, quick to respond, and always goes above and beyond. Highly recommend!"
We responded:
"Thank you for the wonderful feedback! We're thrilled to hear Olivia went above and beyond to assist you. Your recommendation means a lot to us!"
donald jordan
April 23, 2026
5
out of
5
rating by donald jordan
"I had a few policies that will be coming up for renewal soon. Rick Mottern State Farm Insurance agency were proactive in reviewing my insurance needs. Allison, the agent that conducted the review was very knowledgeable of all of the State Farm Insurance products and she answered all of my questions. Allison made it easy for me to make the decisions on changes that I was considering."
We responded:
"Thank you for your kind words! We're glad Allison could provide knowledgeable and helpful service to make your insurance review easy. If you need anything else, we're here to help!"
Jeffery Walker
April 17, 2026
5
out of
5
rating by Jeffery Walker
"I got auto insurance and homeowners insurance great help. Fully explained costs and coverage"
We responded:
"Thank you for your wonderful feedback! We're happy to hear that you received great help with both your auto and homeowners insurance, and that everything was clearly explained. If you have any questions or need further assistance, please feel free to reach out. We're here to help!"
Christopher Edge
April 16, 2026
5
out of
5
rating by Christopher Edge
"Great customer service and has the great prices on insurance"
We responded:
"Thank you for your positive feedback! We're glad to hear you appreciate our customer service and competitive insurance rates. If you ever need assistance or have any questions, please don’t hesitate to reach out. We're here to help!"
Kim Renner
April 14, 2026
5
out of
5
rating by Kim Renner
"We have been with State Farm since 2007. They have never been nothing but kind, helpful and professional."
We responded:
"Thank you for your loyalty and kind words! We're honored to have been serving you since 2007 and proud to provide the professional service you deserve. If you ever need anything, please don’t hesitate to reach out. We're here to support you!"
Isaac Herrera
April 13, 2026
5
out of
5
rating by Isaac Herrera
"Katy was very helpful."
We responded:
"Thank you for your kind feedback! We're glad to hear that Katie was able to assist you. If you ever need any further help or have questions, please feel free to reach out. We're here to support you!"
Katrice Lafaye
April 9, 2026
5
out of
5
rating by Katrice Lafaye
"Ryan was with me from start to finish, even following up. I was quoted a great price for 3 vehicles and 2 teenagers and was able to add on more services for discounts. State Farm is a one stop shop. I love that we were even able to communicate via text which made the process even quicker. Automated service is cool, but it’s nothing like that personal service."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Ryan provided personalized support from start to finish and helped you find great coverage and discounts for your vehicles and family. If you ever need assistance in the future, please don’t hesitate to reach out. We're here to help!"
Nick
April 2, 2026
5
out of
5
rating by Nick
"Just moved from Florida to Georgia. And Todd at Rick Motterns State farm location in Marietta made my life 10x easier. He was available the whole time I was at the dmv to make sure all the proper registration, insurance was up to par as I was getting set up. Looking forward to continuing with State Farm!"
We responded:
"Thank you for sharing your experience! We're so glad Todd was there to make your move smooth and stress-free. We look forward to continuing to serve you here at State Farm! If you ever need anything, don’t hesitate to reach out."
Andrea M
March 31, 2026
5
out of
5
rating by Andrea M
"Tori King was gave amazing service today with my policy changes. Thank you for your excellent customer care."
We responded:
"Thank you for your kind feedback! We're delighted to hear that Tori provided you with excellent service and customer care during your policy changes. If you ever need any further assistance, please don’t hesitate to reach out. We're here to help!"
Malika Walls
March 17, 2026
5
out of
5
rating by Malika Walls
"Speaking with Stephanie made my experience pleasant and was able to get what I needed completed. Very friendly to easy to talk too."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Stephanie made your experience pleasant and was able to help you get everything completed. If you need any further assistance, please don’t hesitate to reach out, we’re here to help!"
Jean Ottoway
March 12, 2026
5
out of
5
rating by Jean Ottoway
"Olivia was so very kind and most helpful to me. She also has a lot of patience with me."
We responded:
"Thank you for your kind words! We're so glad to hear that Olivia was helpful and patient throughout your experience. If you ever need any further assistance, please don’t hesitate to reach out. We're here to support you!"
Alfrizzza
March 4, 2026
5
out of
5
rating by Alfrizzza
"Tori was amazing with sorting out my car insurance today. Made everything very easy for me, and I felt she genuinely supported me through the process. Called when she said she would. Very happy with here service today."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Tori made the car insurance process easy and supportive for you. If you ever need assistance again, please don’t hesitate to reach out. We're here to help!"
Louise Bill
February 27, 2026
4
out of
5
rating by Louise Bill
"My agent was Katie and she was a pleasure to work with. She worked and worked to find the most savings for me and still get adequate coverage. She also made sure I understood all the products they offered, but never was a "hard sale"."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Katie took the time to explain everything clearly without any pressure. If you ever have questions or need assistance in the future, please don’t hesitate to reach out. We're here to help!"
Maggie Davis
February 26, 2026
5
out of
5
rating by Maggie Davis
"Very Good service"
We responded:
"Thank you for your kind feedback! We're glad to hear you had a positive experience with our service. If you ever need assistance or have any questions, please feel free to reach out. We're here to help!"
Seth Dillon
February 26, 2026
5
out of
5
rating by Seth Dillon
"We have been with Rick and his office for many years. They have always provided excellent service. The staff is very knowledgeable and helpful. It is very nice to have a local office to talk to face to face."
We responded:
"Thank you for your wonderful feedback and for being a valued client for so many years! We're proud to provide excellent service and appreciate your kind words about our knowledgeable and helpful staff. If you ever need anything, please don’t hesitate to reach out, we’re here to help!"
Kenny Walker
February 21, 2026
5
out of
5
rating by Kenny Walker
"Todd with Rick mottern State Farm was very helpful and got me the best rate would highly recommend"
We responded:
"Thank you for your kind feedback! We're happy to hear that Todd was able to help you find the best rate. Your recommendation means a lot to us. If you ever need assistance in the future, please don’t hesitate to reach out!"
Debra Holmes
February 20, 2026
5
out of
5
rating by Debra Holmes
"I had a very difficult situation that had to be handled with tact and timeliness. Stephanie took care of this for me in a very kind and professional way. I am always happy with the service at this agency."
We responded:
"Thank you for sharing your experience! We're grateful to hear that Stephanie handled your situation with kindness and professionalism. Providing timely and compassionate service is very important to us. We're glad you continue to be happy with our agency, and we're always here to support you whenever you need us!"
brenda borders
February 19, 2026
5
out of
5
rating by brenda borders
"Allison was great and helpful and State Farm is awesome to have for my insurance needs so friendly people"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Allison was helpful and that you’re happy with State Farm for your insurance needs. Our friendly team is always here to support you, so if you ever need anything, please don’t hesitate to reach out!"