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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Stan Quarles

September 19, 2023

5  out of  5 rating by Stan Quarles
"Skyra is the reason!"

Radiant Biller

September 11, 2023

5  out of  5 rating by Radiant Biller
"State Farm is expensive, but you get what you pay for. My son had a total loss wreck & they took care of us from start to finish! Amanda with Rick's office has been so nice, helpful & a good person to talk with. We upgraded our coverage & she has emailed me several times daily until I got exactly what I wanted. If you want someone you can count on then get your insurance with Rick Mottern & his fantastic team! Thanks Amanda for being so great!"

Pat Meadows

August 4, 2023

5  out of  5 rating by Pat Meadows
"I had an amazing experience with Skyla today. She answered all of my questions in a way that I understood. Skyla solved a lot of issues for me and I would highly recommend this agency as a first class business to deal with."

William Crosby

August 1, 2023

1  out of  5 rating by William Crosby
"Every time you need to get in touch with him he out of the office. I have had problem for over a year now can’t get it fixed.they say they will call you back but never do. As soon as I get the issue fixed will be transferring company’s"

Tip Dillard

July 28, 2023

5  out of  5 rating by Tip Dillard
"These are some friendly helpful guys at this place they are prompt in helping you will take their time with you on the phone and are not pushy even though I get other offers from other companies I just stick with these guys because of their customer service"

Sue L.

July 20, 2023

5  out of  5 rating by Sue L.
"Rick and his team really went above and beyond in providing exceptional service! It’s not often that someone really analyzes your policy in such detail and then spending so much time explaining the coverage & benefits – In doing so, my policy coverage is better, greater and financially the same… I would highly recommend his agency to ANYONE!"

Dc & Jessi Dixon

June 19, 2023

5  out of  5 rating by Dc & Jessi Dixon
"This State Farm team has been very helpful for us! We switched to State Farm from another provide and have had a completely positive experience. I've been able to work directly w/ Ryan Losito and he has a patient approach, helps to explain the various policies and guides us to make the best decisions for our coverage without any pressure. I highly recommend this State Farm team!"

Building Blocks Learning Academy

June 15, 2023

5  out of  5 rating by Building Blocks Learning Academy
"I love this State Farm company. The team is always nice and helpful. I have home and auto insurance."

Temika McWhorter

May 22, 2023

5  out of  5 rating by Temika McWhorter
"Jake help with setting up my new policy, Jake is very knowledgeable about the company. Thank you, Jake, for all you help."

Anthony Garrett

May 19, 2023

5  out of  5 rating by Anthony Garrett
"Been with State Farm for quite a while now, and the Customer Service is always immaculate. Thanks Matt Meier for always being a great help."

Mary Burgess

May 16, 2023

5  out of  5 rating by Mary Burgess
"Jake is fantastic. Super friendly and very helpful!"

Melissa Paulk

May 15, 2023

5  out of  5 rating by Melissa Paulk
"I cannot say enough about the customer service! Matt was super responsive and really patient with explaining the process and answering questions. Additionally, we were able to bundle coverage which gave us even more savings! Outstanding!"

Rico Cunningham

May 8, 2023

5  out of  5 rating by Rico Cunningham
"Jeff Harwell was a pleasure to work with - he was very thorough and knowledgeable- he made the process very easy. He responded and reached out to me quickly after I submitted interest in getting insurance with State Farm."

Mia Santos

May 4, 2023

5  out of  5 rating by Mia Santos
"This is the Best Insurance company in Atlanta and surrounding area. Ryan is quiet exceptional and knowledgeable regarding all realms of the insurance industry!"

Tiffany Hullander

May 2, 2023

5  out of  5 rating by Tiffany Hullander
"Rick and Liz are amazing! Always prompt, and compassionate customer service when I need them. Recently moved 3 hours away, however, they have been super helpful as if I were still local. Very thankful for their amazing Team!"

Riley Tucker

April 26, 2023

5  out of  5 rating by Riley Tucker
"One of the best customer service experiences i have ever had. Christina went above and beyond! She was so kind and super understanding and supportive through figuring out my options."

MattP Collins

April 21, 2023

5  out of  5 rating by MattP Collins
"Matt Meyers went above and beyond and saved me hundreds versus other companies. I would highly recommend to anyone!"

Michelle Gong

April 21, 2023

5  out of  5 rating by Michelle Gong
"Shout out to Matt Meier! Super quick response and excellent services!"

Crystal Crutchfield

April 19, 2023

5  out of  5 rating by Crystal Crutchfield
"Statefarm and Jake are amazing!! Great rates and excellent response time!"

Elijah Valentin

April 17, 2023

5  out of  5 rating by Elijah Valentin
"Superb! I was very satisfied with my experience. The timeliness on my requests and the follow ups were on point. Not only was I satisfied with my service and rate, but Jeff made everything comfortable and friendly."


April 15, 2023

5  out of  5 rating by AndyMcIntire
"I've been with Rick Mottern's agency since 2018 to combine home, renter, and auto insurance. Initially, the team helped me drastically reduce my monthly car insurance premium, and made wise recommendations that ultimately served me well. My old vehicle was recently impacted by a hit-and-run, and I was pleasantly surprised how the team went out of their way to hear my situation, pushed on my behalf to expand my options so I felt in control, and enabled me to reach the outcome I asked for. It was a long process and they were consistently attentive. In this kind of vulnerable moment, I was relieved to realize I had the coverage I needed, and the support was personalized beyond what I expected from an insurance company. Relieved and much appreciated, you guys made my moment of swallowing an otherwise bitter pill a lot sweeter. To catch the backstory, read my review from just over a year ago and put this into context."

Marcy Wilson

April 10, 2023

5  out of  5 rating by Marcy Wilson
"Always nothing but great service. Everyone is always very helpful and knowledgeable."

K Jr.

April 7, 2023

5  out of  5 rating by K Jr.
"Jeff increased my coverage and lowered my deductibles for the same price I was paying with Flo and Martin. Fabulous service from local agents, and better rates. Win-win!"

Terran Terrell

April 4, 2023

5  out of  5 rating by Terran Terrell
"Everytime I need any type of assistance I've received prompt service and am taken care of. I have always encountered Friendly staff. Liz took care of my needs today without any hesitation or issues. I have been with Rick Mottern State Farm for about 6-7 years now."

Breanna Postlewaite

March 30, 2023

5  out of  5 rating by Breanna Postlewaite
"Very pleased and grateful for the relationship that has been established with Rick Mottern’s agency in Kennesaw, GA. More specifically, Jake Warren has been such a pleasure to work with all these years. In addition to his impressive customer service, he has a very personable touch on every interaction that we have. Jake is very prompt in his responses which makes for a simplified and easy transaction. It is apparent that he comes to work with an outward positive attitude and makes it his goal to help his customers and our needs. Jake, thank you so much for all your dedication throughout all these years! I appreciate you!!"